Privacy policy

Welcome to Scent Studio — operated under the trade name Pegaso Traders. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

📋 Information We Collect

We may collect the following personal information from you to provide and improve our services:

  • Personal Details: Name, email address, phone number, and shipping/billing address.
  • Payment Details: Payment method, transaction information (we do not store card or UPI details).
  • Order & Communication Data: Purchase history, feedback, and customer service communications.
  • Device & Usage Data: IP address, browser type, and site activity (used to improve our website experience).

🎯 How We Use Your Information

  • To process and deliver your orders.
  • To communicate order updates and promotional offers (only if you have subscribed).
  • To improve our website, products, and services.
  • To comply with legal obligations or prevent fraud.
  • Marketing and Advertising – sending promotional offers, product updates, and targeted advertising based on your preferences.

📤 How We Disclose Personal Information

We may share your information in the following ways:

  • With Shopify, vendors, and service providers who assist in operating our business (e.g., shipping, payment processing, IT, analytics).
  • With marketing partners for advertising and promotional purposes.
  • With affiliates and business partners within our corporate group.
  • When required by law, legal processes, or government authorities.
  • In connection with business transfers (e.g., merger, acquisition, restructuring).
  • With your consent or at your direction (e.g., sharing info for deliveries or through social logins).

🔐 Data Protection

Your privacy and security are very important to us. We use advanced encryption and secure servers to protect your data. Scent Studio never sells or shares your personal information with third parties for marketing purposes without consent.

Payments are processed securely through our trusted payment partner, PhonePe Payment Gateway. We do not store your card, UPI, or payment details on our servers.

📧 Marketing Communication

By subscribing to our newsletter or updates, you agree to receive occasional promotional emails. You can unsubscribe anytime by clicking the “Unsubscribe” link in our emails.

📁 Your Rights

  • Access, correct, or update your personal information.
  • Request deletion of your personal data (where applicable).
  • Opt out of receiving promotional emails.

For any data-related requests, please contact us at:
📧 scentstudio.mumbai@gmail.com

🌐 Third-Party Services

Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products. Your data is stored through Shopify’s secure data storage, databases, and the Shopify application.

To learn more, please review Shopify’s privacy policy:
https://www.shopify.com/legal/privacy

📦 Data Retention

We retain your personal information only as long as necessary to fulfill your orders, comply with legal obligations, and resolve disputes.

📞 Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

📧 scentstudio.mumbai@gmail.com
📞 +91 9372046949
📍 Sahara & Sangam Commercial Building, Oshiwara, 400102 Mumbai MH, India

Thank you for trusting Scent Studio 💛